If you book directly with the Bayside Resort Hotel through
our website or our Reservations Department, we guarantee
that you will not find a better price at the Bayside.
If you do, we’ll beat the price.
For
a claim to be valid under this guarantee, it must
satisfy all Terms and Conditions and be submitted
in compliance with the Claims Processing procedures.
Lowest
Price Guarantee Claim | Terms and Conditions | Guarantee
Claim Form
If
you find and advise Bayside Resort Hotel of a lower, published,
available room rate for the same hotel and accommodations,
for the same room type and bed type, and for the same
dates and number of guests (the "Competing Rate"),
within 24 hours after making a reservation, Bayside Resort
Hotel will match or beat the Competing Rate.
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Booking
must be made through Bayside Resort Hotel online
reservations system or through our reservations
department 800-243-1114. |
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Guest
must have a confirmed reservation and a Confirmation
Number. |
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Guarantee
does not include web sites or rates where the
hotel brand and specific hotel are not known until
the booking is made. |
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In
the event of a multiple night stay, the Lowest
Rate Guarantee will compare the total room cost
of the stay as booked at the Bayside Resort Hotel
Rate with the total room cost of the stay booked
at a Competing Rate with substantially similar
Rate Limitations. |
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The
Lowest Rate Guarantee does not apply to unpublished
rates. Unpublished rates include private rates,
packaged rates, rates involving a prepaid voucher
program, hotel rooms sold as part of a travel
package, and rates not available to the general
public. Rates not available to the general public
include corporate discount rates, group rates,
meeting rates, any rates requiring membership
in a club such as AAA rates or AARP rates, affinity
program, or other organization where the rates
are targeted specifically toward a specific group
of individuals and not intended for the general
public. |
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Bayside
Resort Hotel Lowest Rate Guarantee cannot be combined
with other offers or promotions. Void where prohibited
by law. Bayside Resort Hotel reserves the right
to amend, revise, supplement, suspend or discontinue
the Lowest Rate Guarantee at anytime in its sole
discretion and without prior notice. |
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The
Lowest Rate Guarantee does not apply to taxes,
gratuities, or any additional resort or guest
charges or fees that may apply at the Bayside
Resort Hotel. |
Claims
Processing ( Guarantee
Claim Form )
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A
claim must be submitted within 24 hours after
making the original reservation through a Bayside
Resort Hotel web site, but at least 72 hours before
scheduled arrival. If the original reservation
was made within 72 hours of arrival, the Lowest
Rate Guarantee is not applicable. An original
reservation refers to the initial reservation
made through a Bayside Resort Hotel -branded Web
site and does not include modified or cancelled
reservations. |
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Availability
of the Competing Rate must be proven by an acceptable
form of evidence including: |
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Availability
screens that read "On Request", or the
equivalent, must be checked for rate availability |
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A
screenshot that proves availability (i.e., the
credit card information page that shows the rate,
room type, dates, etc.). You do not, however,
have to book the rate. |
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A
Lowest Rate Guarantee Clam Form must be submitted
via email to the hotel in order to be processed. |
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Bayside
Resort Hotel Reservations Specialists have the
sole right and discretion to determine the validity
of any claim, including, but not limited to, determining
that it is for the same hotel, room type, dates,
and that it meets all Terms, Conditions, and Claims
Processing requirements. |
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Upon
validation of the claim, the Reservations Specialist
will send an email or other communication to you
that includes the reservation confirmation number,
a file tracking number for the claim and the new
rate you will be charged. |
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If
you have not received a confirmation from the
Reservations Department within 48 hours of submitting
a claim, you may contact a Reservations Specialist
by phone to check the status of your claim. |
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